Help Desk technical Support Specialist / Desktop Support Technician

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Sherman Consulting Services


We are looking to add to our staff. Apply now!

We are seeking candidates with a college degree, Microsoft certification a big plus! and 1-3+ years of experience working in IT as a help desk technical specialist. Candidate must enjoy working with people in person and remotely on the phone.

In this role you will perform help desk technical support services utilizing sophisticated network monitoring software and ticketing system. Responsibilities include supporting a variety of corporate clients in a Microsoft Windows environment which includes support for Microsoft Windows Servers, workstations, laptops, Active Directory, Microsoft Exchange, and a variety of other networking technology. Experience with Accounting software such as Yardi Voyager, or Sage 100 a plus.

Challenging job in a fast paced environment. Newly created role which creates an opportunity for creativity and growth. Career path into Network Engineer.

Seeking qualified candidates with:
Strong verbal and written communication skills
Must be well organized and able to handle multiple tasks to successful completion
Office located in Burlington, Ma - must be a good commute
Seeking a team player with an enthusiastic can do attitude
An individual who is motivated towards constantly improving technical skills in and out of the workplace
MCITP Certification (have or eager to obtain)
College Degree
Experience with Microsoft Window 10, 8, 7, MS Office 2016/2013 is required
Experience with Accounting software, SAGE 100 or Yardi Voyager a plus
Support of Microsoft Windows Servers, Exchange Server, Dell Sonicwall Firewalls, SSLVPN, workstations, laptops, accounting software, Strong knowledge in DNS, TCP/IP concepts and troubleshooting LAN/WAN issues

Check us out:

Outstanding working environment, benefits/health ins, dental, 401k. Cool company holiday party and excellent learning environment!

Click Here to Apply

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