Survey Manager in Austin

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Company

GLG

Description

GLG is seeking a Survey Manager to support North American financial
services (NAFS) clients and grow GLGs survey business. The Survey
Manager will join a growing Global Survey Team and will collaborate with
GLG Research and Business Development professionals as well as GLG's
sophisticated client base; which includes top institutional investment
firms, top-tier consulting firms, non-profit organizations, and Fortune
1000 companies. This person will work with the NAFS pod leaders to lead
growth initiatives, build and grow client relationships, and lead a team
of associates to deliver the product.

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The Survey Team is responsible for survey writing, programming, editing,
fielding, and data compilation across various industry verticals,
population geographies, and client types. The Survey Team facilitates
the execution of hundreds of surveys per month. This position requires
meticulous attention to detail, the ability to prioritize and
multi-task, excellent written and verbal communication skills, a keen
analytic outlook, as well as, a passion for creative problem solving,
client service and project management. In addition, it requires the
ability and passion to lead and develop younger associates on his/her
own team.

The Survey Manager will report to the NAFS pod leaders, who will provide
a close mentoring environment to rapidly accelerate development.

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KEY RESPONSIBILITIES:\xa0

- PROJECT LEADERSHIP: Serve as point-person for NAFS clients' survey
needs, and ensure the highest level of service is delivered
end-to-end
- THOUGHT LEADERSHIP: Serve clients' requests on the most complex
surveys - including the drafting of client learning needs into
thoughtful surveys, and the visualization of results
- COMMERCIAL LEADERSHIP: Work with NAFS Research and Sales to identify
high potential client opportunities and pitch the survey product
- PEOPLE LEADERSHIP: Develop and lead a growing team in Austin; build
collaborative relationships throughout GLG to strengthen the survey
product's position

Listing ID

540747229
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